-
What do I need to do to best prepare my property for the threat of wildfire?
-
What do I need in my emergency preparedness plan?
-
If I am medically dependent on power will my power be shut off?
We know how important reliable electric service is to our customers, especially those using medical equipment or who require refrigerated medications. We make every effort to prevent outages but cannot guarantee that they will not occur. In case of emergency, please be prepared and find a location that will have emergency backup power and have…
-
How long will my electricity be out if a public safety power shutoff is necessary?
Each situation is unique. In areas of greater risk, including the La Grange and Diablo Grande areas, outage times may be longer depending on the severity and urgency of the situation. In the case of a PSPS, the utility, whether TID or PG&E will have to confirm the decrease in risk factors for the area,…
-
How and when will I be notified if a shutoff is necessary?
When possible, PG&E will provide PSPS notices 48 hours in advance, 24 hours in advance, just before the power is turned off, during the PSPS, and once power is restored. Whenever possible, TID will provide potentially impacted customers with notice, following a similar schedule, before shutting power off, using all available channels to reach customers…
-
Is it possible that a community not experiencing significant risk factors may have their power shut off?
-
Is TID considering the use of Public Safety Power Shutoffs?
Fortunately, the large majority of the TID service area is not at risk of wildfire, nor does it present the combination of criteria that may necessitate the use of PSPS. Even the District operations in the eastern- and western-most points of our service territory that are in High Fire Threat areas, are not anticipated to…
-
How does a utility determine if the power needs to be shut off?
Turning off the power is a last resort to maintain public and customer safety during extreme fire risk conditions. The factors that determine if a utility will implement a Public Safety Power Shutoff (PSPS) depends on the circumstances of each situation. A utility will consider a combination of many factors when making a decision to…
-
Where are the high-risk areas?
Fortunately, the large majority of the TID service area is not at risk of wildfire. The District’s biggest risk of wildfire lies near our operations in the eastern- and western-most points of our service area. The western most end of the District, west of Interstate 5 includes the community of Diablo Grande as well as…
-
What is TID doing to prevent wildfires?
TID is taking proactive and precautionary measures to help reduce wildfire risks and help keep our customers and the communities we serve safe. While TID always practices sound, annual fire mitigation efforts, vegetation management crews have been especially busy in 2019 inspecting, maintaining and clearing large areas of vegetation under and near power lines in…