Customer Academy

Learn About Your Community-Owned Utility

When you flip a switch at your home or business the lights come on. But have you ever wondered what goes into making that happen? Go behind the scenes into how TID provides power and irrigation water to a population of 240,000 people.

TID’s Customer Academy is a free, five-week program aimed to engage and educate community members about TID’s operations, offering a deeper understanding of our local irrigation water and power utility.

Group standing in front of deep gorge

Topics Include

  • How TID keeps the lights on – from generation to powering your home, business and new developments
  • Irrigation water operations in dry and wet years, through our gravity-fed system
  • Maintaining our infrastructure
  • How to maximize your energy efficiency
  • How TID uses water to generate power and power to move water
  • Tour of TID’s impressive facilities including the Don Pedro Project

Who Should Apply

TID customers who are interested in an opportunity to learn about TID’s history, infrastructure, facilities, and future projects. Applicants must be able to participate in all four evening sessions and tour day session.

Session Dates

  • February 28, 2024 | 5 – 8 p.m.
  • March 6, 2024 | 5 – 8 p.m.
  • March 13, 2024 | 5 – 8 p.m.
  • March 20, 2024 | 5 – 8 p.m.
  • March 23, 2024 | 9 a.m. – 3 p.m.

Application Timeline

  • Applications for the 2024 TID Customer Academy will open on November 1, 2023.
  • The application deadline is January 15, 2024.
  • All applicants will be notified of the status of their application by February 14, 2024. Space is limited.
  • TID’s Customer Academy begins February 28, 2024.

Application Period Has Closed


Contact Lisa McMullen, Communications Specialist at