Payment Assistance Programs

At TID, we believe no one should go without basic utilities. We strive to help all customers facing challenges in managing their energy costs with a number of assistance programs to make bill payment and budgeting easier.

Young worker installing new windows

Weatherization Program

The Weatherization Program is available to TID CARES customers at no cost and can reduce energy bills by making your home more energy efficient and lowering the amount of your TID bill while helping you keep warmer in the winter and cooler in the summer.

Man holding a light bulb

Low Income Assistance Program

There are local non-profit and federally funded programs including the Home Energy Assistance Program that stand ready to help when you need it most.

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Payment Arrangements

A Payment Arrangement allows you to make payments on a past-due balance over time to keep your account in good standing. Use My TID or Contact Us to see if you are eligible for payment arrangements.