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Scam Alert: Always be wary of pushy callers demanding payment, especially if they are threatening disconnection. When in doubt, hang up and call TID at 209.883.8222.

Customer Service

We are here to help you review your account, pay your bill, or learn about rebates and payment assistance programs.

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Pay My Bill

Pay your bill or manage your TID electric account quickly and easily with My TID.
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Start, Stop or Transfer Service

Easily start new electric service with TID or stop or transfer an existing service.
Rates & Rules
Payment Assistance Programs
Scams and Fraud Prevention

Smart Energy Programs

TID is the smart energy partner for your home or business with rebates, energy-saving tips, and more.

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Rebates and Savings

Learn how you can save when switching to energy efficiency products in your home or business.
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Electric Vehicles

Learn more about electric vehicles and TID’s EV Programs.
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Go Solar

Learn more and find out if going solar is right for you.

Ways To Pay

Whether online or in person, there are several easy ways to pay your TID electric bill.

<img class=”wp-image-19109″ style=”width: 25px;” src=”https://www.tid.org/wp-content/uploads/2024/01/globe-solid.svg” alt=””> Online
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Log In

Customize your payment options with My TID.
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One-Time Payment

Make a one-time payment online without signing in.
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Auto Bill Pay

Set up automatic, recurring payments.
<img class=”wp-image-19111″ style=”width: 25px;” src=”https://www.tid.org/wp-content/uploads/2024/01/user-solid.svg” alt=””> In Person

Visit our Customer Service locations in Turlock or Ceres, or visit an authorized pay station to make payments in person. 24 hour payment kiosks are available outside our Turlock and Ceres office locations.

Turlock Irrigaiton Disctrict – 333 E. Canal Drive, Turlock, CA 95380 – 7:30 a.m. – 5:00 p.m.
Ceres Office – 2944 3rd Street, Ceres, CA 95307 – 8:30 a.m. – 5:00 p.m.
Patterson Family Pharmacy – 101 S. Del Puerto Ave. – M-F 8:30-5, Sat 9-1
Carranza Pharmacy – 2431 3rd St, Hughson, CA, USA – M-F 10-4, Sat 10-2
Denair Community Center – 3850 N. Gratton Rd. – M-F 8-12 & 1-4:45
Farmers & Merchants Bank – 19925 W. 1st St. Hilmar – M-Th 9-4, Fri 9-6
Liberty Market – 16385 W. Schendel Rd. Delhi CA – M-W, F 10-2 & 3-4:30 (closed Thu)
Familia Farmacia – 1757 Crows Landing Rd. Modesto – M-F 10-4

TID Offices

Turlock Office
333 E. Canal Dr.
Monday-Friday, 7:30 a.m. to 5:00 p.m.

Ceres Office
2944 3rd St.
Monday-Friday, 8:30 a.m. to 5:00 p.m.

Authorized Pay Stations*

Patterson
Patterson Family Pharmacy
101 S. Del Puerto Ave.
Monday-Friday, 8:30 a.m. to 5:00 p.m.,
Saturday, 9:00 a.m. to 1:00 p.m.

Hughson
Carranza Pharmacy
2431 3rd St.
Monday-Friday, 10:00 a.m. to 4:00 p.m.,
Saturday, 10:00 a.m. to 2:00 p.m.

Denair
Denair Community Center
3850 N. Gratton Rd.
Monday-Friday, 8:00 a.m. to 12:00 p.m.,
1:00 p.m. to 4:45 p.m.

Hilmar
Farmers & Merchants Bank
19925 W. 1st St.
Monday-Thursday, 9:00 a.m. to 4:00 p.m.,
Friday, 9:00 a.m. to 6:00 p.m.

Delhi
Liberty Market
16385 W. Schendel Rd.
Monday-Wednesday & Friday, 10:00 a.m. to 2:00 p.m.,
3:00 to 4:30 p.m. (closed Thursday)

Modesto
Familia Farmacia
1757 Crows Landing Rd.
Monday-Friday, 10:00 a.m. to 4:00 p.m.

*Authorized Pay Stations only accept check or cash.

<img class=”wp-image-19110″ style=”width: 25px;” src=”https://www.tid.org/wp-content/uploads/2024/01/phone-volume-solid.svg” alt=””> Phone

Call us at (209) 883-8222 to make a payment by phone.

Call (866) 742-8991 to make electric and domestic water payments, available 24/7.

    Our Customer Service representatives are available to take payments Monday through Friday from 8 a.m. to 5 p.m.

    How to Read Your Bill
    Budget Billing
    Meter Manager
    Energy Benchmarking

    Contact Us

    Turlock Office

    Monday – Friday

    7:30 a.m. to 5:00 p.m.

    333 East Canal Drive
    Turlock, CA 95380


    (209) 883-8222

    Ceres Office

    Monday – Friday

    8:30 a.m. to 5:00 p.m.

    2944 3rd Street
    Ceres, CA 95307


    (209) 883-8222

    Contact Us Online