News & Media

If I am medically dependent on power will my power be shut off?

November 30, 2023

We know how important reliable electric service is to our customers, especially those using medical equipment or who require refrigerated medications. We make every effort to prevent outages but cannot guarantee that they will not occur. In case of emergency, please be prepared and find a location that will have emergency backup power and have a plan to evacuate to that location if necessary. TID’s goal is to provide as much notice as possible of a public safety power shutoff to minimize the impact on our customers and community. A sudden onset of conditions could impact our ability to provide that notice.  Likewise, we may not have advance knowledge of PG&E’s decision to shutoff power.