TID Alert

Frequently Asked Questions

What is TID Alert?

TID Alert is Turlock Irrigation District’s notification system that allows TID to contact the public directly via recorded phone message, text message and/or email in the event of an emergency or release of information that is relevant to TID stakeholders.

How do I start receiving TID Alert notifications?

While TID Alert is the quickest form of communication the District has to disseminate information to large amounts of people, in order for stakeholders to begin to receive TID Alert messages they will need to register for an account by visiting the TID Alert Member Portal and clicking the ‘Sign up’ link. TID Alert users have the ability to prioritize their notification preferences (cell voicemail, home phone, text message, email etc.) both during and after the account registration process.

Information used by the TID Alert database is maintained in a secured database. Messages sent by TID Alert will adhere to all applicable state and federal laws regarding digital communications.

What type of messages can I expect to receive from TID Alert?

While best practices are expected to evolve over time regarding the uses of TID Alert, stakeholders with TID Alert accounts will receive emergency notifications as deemed topical to TID customers and the provision of TID services and operations. To best experience the benefit of a TID Alert account, stakeholders are encouraged to register a location (usually a TID service address).

Will I get information about specific power outages from TID Alert?

TID Alert is not intended to be a power outage notification system; TID will not send TID Alert notifications containing customer-specific outage information or other detailed outage information. However, if a large-scale power outage occurs, TID will send out general notifications describing the severity of the outage while providing additional emergency management or power outage information. For more information on outages, please visit our Power Outages page.

What about other information sources?

TID Alert is intended to complement, not replace, information you will receive from television, radio and other reputable sources, such as law enforcement and other first responders. TID encourages citizens to develop and practice individual and family emergency planning.  For more information on what to do in certain emergencies and how to prepare for emergencies, visit our Emergency Planning page.

What if my phone number or email address changes?

TID Alert is only as good as the information you provide. If your contact information changes, you can always visit your profile and update your information.