Customer Satisfaction Survey

As a community-owned utility, you are an owner of TID, and we are constantly seeking ways to improve services for customers, like you. One way we do this is through a digital survey to collect your feedback on what we are doing well and what can be improved.

Please take a few moments to provide your opinions and comments about TID by clicking the survey link below. The information will be used to help TID improve its programs, products, and services.

The survey will be available April 1-May 15, 2024.

Por favor, tóma unos minutos para dar sus opiniones y comentarios sobre TID haciendo clic en el enlace de la encuesta abajo. La información se utilizará para ayudar a TID a mejorar sus programas, productos y servicios.

La encuesta estará disponible del 1 de abril al 15 de mayo de 2024.

Your honest responses and opinions are completely confidential and will only be presented as part of an overall combined report. TID has partnered with GreatBlue Research, Inc., a third-party data agency, to conduct the survey. No information provided through the survey will reveal the identity of a respondent. 

If you have any questions about the survey, please feel free to contact GreatBlue Research at or at 860.740.4000. 

Thank you in advance for participating and helping Turlock Irrigation District improve the ways in which we serve our customers and the community.