FAQ Category: SMART Meters

Currently there are no plans for time of use energy rates. For current rate schedules, please click here.

Some of the benefits of smart meters:

Yes, SMART meters have digital displays that cycle through four to six different readings. For instructions on how to read your SMART meter, click here.

Each meter has a special identifier associated with the customer meter number and service address. The process in data collection is similar to cell phone technology where individual numbers are used to communicate with a cell tower and connect your phone to the right location.

Yes, all necessary steps have been taken to ensure that all data being transmitted is secure.

No, TID’s Smart meters have been approved by the FCC and should not interfere with other devices in or around your home.

In 2007, TID invested in a pilot project with SMART meters to test their effectiveness. First the SMART meters went through rigorous testing to ensure that the consumption reading was accurate. Then 1160 meters were placed in the pilot area and read both electronically and manually via our meter readers to check for accuracy. All…

Similar to household appliances, SMART Meters emit electromagnetic fields (EMF). The bulk of scientific literature fails to conclude that exposure to these fields is a threat to human health. While some studies have suggested such a link, the vast majority of scientific literature indicates otherwise. SMART Meters are designed to avoid interfering with home electronics.…

SMART meters measure customer energy usage and transmits that data digitally to the utility company using a wireless area network (WAN) similar to the way cell phone communications work.