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There is an outdoor light that is not working. Who do I call?
Most outdoor lights mounted on buildings are privately owned and maintained. Most outdoor lights on metal poles are maintained by […]
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What types of actions does TID undertake to lessen the likelihood of outages?
We continually monitor, maintain and update the electrical system to ensure it provides safe and reliable power. Among other tasks, […]
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What makes the power go out?
Unplanned outages can occur at any time, and can be caused by weather elements like wind, rain, heat, ice, lightning, […]
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Should I unplug sensitive electronics?
If it’s safe to do so, consider unplugging sensitive electronics to protect them from a momentary power “surge” that can […]
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How long will the food in my refrigerator stay fresh?
Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several […]
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How can I get the most current information about power outages?
In the event of a significant unplanned outage, we work quickly to record a detailed phone message on our service […]
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I see what could be a downed power line or a cracked/broken power pole on a piece of equipment or the ground. What do I do?
Do not approach it or anything that is touching it. Call 911 and inform the operator that you believe there […]
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What does TID do when the power goes out?
We have staff monitoring our electrical system 24 hours a day – 365 days a year. When we’re alerted of […]
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What should I do if my power goes out?
In many cases, customers and the valuable information they provide are our first line of defense in getting power restored. […]
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Should I check to see if my breaker/box has ‘tripped’ before calling TID?
Yes, please. If your home or business is the only facility in the area without power, the problem may be […]
