Billing & Payments

Pay your bill using our interactive voice response system, available 24 hours a day, seven days a week by calling 1-866-742-8991. Be sure to have your TID account number handy.

Stop, start or transfer Service by visiting any of three business offices in Turlock, Patterson or Ceres. You may also call us at (209) 883-8222. Be prepared to tell us the date your service needs to be activated or disconnected. You’ll need two forms of identification; such as a driver’s license, social security card or passport. To find out if you need a deposit in order to activate service, call Customer Service at (209) 883-8222. For those in the Patterson area, call (209) 892-4953.

Request a duplicate bill by visiting any TID customer service location, logging on to your account, by calling (209) 883-8222 or (209) 892-4953 from the Patterson area, or by emailing us at You may be asked to provide your account number and identifying information.

TID Alert

Receive Notifications from TID Alert

TID Alert – get emergency messages straight to your inbox or cell phone. Click here to learn more. 

The Wire Newsletter

The Wire  Customer Newsletter

With information about rebates, special programs, energy savings tips, invitations to special events and more, The Wire is one publication electric service customers don’t want to miss. Delivered quarterly with your TID bill, we bring The Wire directly to your mailbox. Click here to read the latest issue.

Save Energy & Money

Save Energy & Money

Save energy and money with TID’s energy efficiency rebate programs. From light bulbs and appliances, to shade trees, sunscreens and commercial rebates, there’s sure to be a program to help you reduce your energy bill. Click here and start saving today.