Billing & Payments
Pay your bill using our interactive voice response system, available 24 hours a day, seven days a week by calling 1-866-742-8991. Be sure to have your TID account number handy.
Stop, start or transfer Service by visiting any of three business offices in Turlock, Patterson or Ceres. You may also call us at (209) 883-8222. Be prepared to tell us the date your service needs to be activated or disconnected. You’ll need two forms of identification; such as a driver’s license, social security card or passport. To find out if you need a deposit in order to activate service, call Customer Service at (209) 883-8222. For those in the Patterson area, call (209) 892-4953.
Request a duplicate bill by visiting any TID customer service location, logging on to your account, by calling (209) 883-8222 or (209) 892-4953 from the Patterson area, or by emailing us at customerservice@tid.org. You may be asked to provide your account number and identifying information.
