TID will provide reliable and competitively priced water and electric service, while being good stewards of our resources and providing a high level of customer satisfaction.
TID’s reputation will be as a trusted partner, innovative leader, and model of sustainability in enhancing the quality of life for our community, through embracing our core values at every level of our organization.
TID plans, builds and maintains its water and electric systems to reliably serve its customers.
TID provides stable, competitive rates for its customers.
TID provides leadership by sustainably managing the resources entrusted to us.
TID ensures a safe environment for employees and customers.
TID attracts and retains highly-skilled and experienced team members.
TID is committed to building strong and lasting relationships with our customers and community through engagement, transparency, accountability and trust.
Decisions made by local people to address local needs are essential to TID’s continued success.
TID proactively balances near-term decision making with the long-term well-being of its customers.