News & Media
Who do I contact if I am having issues enrolling my eligible smart thermostat?
February 5, 2026
TID offers technical support through our vender OATI for all issues concerning enrolling your smart thermostat. You can contact OATI support Monday through Friday from 9am – 5pm PST by phone
(763-201-2070) or email TIDEnergySync@oati.net.