Residential customers who qualify for the TID CARES Program receive a $20 discount on the residential customer charge and 10% off the first 800 kilowatt-hours of use each month. The discount will increase in subsequent years, as follows:
To be eligible for the CARES Program, you must meet the following requirements:
If you have any questions about the program or need help with your application, please call TID Customer Service at (209) 883-8222.

To qualify for the program, your household income must not exceed the following amounts:
| Persons in Household | Annual Income |
| 1-2 | $42,300 |
| 3 | $53,300 |
| 4 | $64,300 |
For households with more than 4 people, add $11,000 for each additional household member.
If you have any questions about the program, please call Customer Service at (209) 883-8222.