Customer Service & Pay Station Locations

You can pay your TID bill at the following locations.

TID Customer Service Offices

TID Main Office

Open Monday-Friday
7:30 a.m. to 5:30 p.m.
333 E. Canal Drive, Turlock
(209) 883-8222

TID Ceres Office

Open Monday-Friday
8:30 a.m. to 5 p.m.
2944 Third St., Ceres
(209) 883-8222

Patterson Office

Open Monday-Friday, 8:30 a.m. to 5 p.m.
Closed from 1 p.m. to 2 p.m.
34 N. Third Street, Patterson
(209) 892-4953

TID Pay Stations

In order to make paying bills convenient for all of our customers, TID has contracted with several local businesses to accept payments on behalf of the District as authorized pay stations. Payments made at these locations appear on your account in near real-time.

Please keep in mind, TID authorized pay stations accept only cash or checks.

Community Location Address Hours
La Grange La Grange Market 30124 Yosemite Blvd. M-F 7-7, Sat 7-8
Hughson Carranza Pharmacy 2431 3rd St. M-F 10-4, Sat 10-2
Denair Denair Community Center 3850 N. Gratton Rd. M-F 8-12 & 1-4:45
Hilmar Farmers & Merchants Bank 19925 W. 1st St. M-Th 9-4, Fri 9-6
Delhi Liberty Market 16385 W. Schendel Rd. M-F 10-4:30 (closed Wed)

Unauthorized Pay Stations

Unfortunately, we have many customers that pay their bills at other retail locations or use online bill pay services that are not official TID Pay Stations. Sometimes this can cause your payment to be late and/or your service to be disconnected, as these payments are often received by TID days or even weeks after they were made. To ensure your payment is applied to your TID account on-time; please pay your TID electric bill at the TID authorized pay stations listed above, or our Customer Service Offices in Turlock, Ceres or Patterson.

TID Alert

Receive Notifications from TID Alert

TID Alert – get emergency messages straight to your inbox or cell phone. Click here to learn more. 

The Wire Newsletter

The Wire  Customer Newsletter

With information about rebates, special programs, energy savings tips, invitations to special events and more, The Wire is one publication electric service customers don’t want to miss. Delivered quarterly with your TID bill, we bring The Wire directly to your mailbox. Click here to read the latest issue.

Save Energy & Money

Save Energy & Money

Save energy and money with TID’s energy efficiency rebate programs. From light bulbs and appliances, to shade trees, sunscreens and commercial rebates, there’s sure to be a program to help you reduce your energy bill. Click here and start saving today.