Contact Us 2018-06-07T11:00:23+00:00

If this an emergency or to report an outage call our 24 hour Emergency Line 209-883-8301

Turlock Irrigation District

333 East Canal Drive
P.O. Box 949
Turlock, CA 95381-0949
(209) 883-8222

Customer Service & Pay Station Locations

Main Office

Monday-Friday, 7:30 a.m. to 5:30 p.m.
333 E. Canal Drive, Turlock
(209) 883-8222

Ceres Office

Monday-Friday, 8:30 a.m. to 5:00 p.m.
2944 Third Street
(209) 883-8222

Patterson Office

Monday-Friday, 8:30 a.m. to 5:00 p.m.
Closed from 1:00 p.m. to 2:00 p.m.
34 N. Third Street, Patterson
(209) 892-4953

Water Call Center

Open seven days a week during irrigation season (March – Oct)
7 a.m. to 5 p.m.
(209) 883-8456

Emergency Phone Numbers

Power Outages/Electrical Emergencies

(209) 883-8301 (24-hour hotline)
(209) 892-4936 (from Patterson) Monday – Friday, 8 a.m. to 5 p.m.

Irrigation Emergencies

(209) 883-8356 Monday – Friday, 8 a.m. to 5 p.m.
(209) 883-8301 (after hours)

Graffiti and Theft Reports for TID property

9-1-1 (crime in progress)
(209) 883-8359 (Monday – Friday, 8 a.m. to 4:30 p.m.)

Energy Theft

Report any suspicious activity to 24-hour TID Energy Theft Tip Line at (209) 883-3444.
You may also report energy theft by submitting the energy theft submission form or by calling the 24-hour TID Energy Theft Tip Line at (209) 883-3444. All calls and information will remain confidential.

TID Phone Directory

Main Phone(209) 883-8222
Budget Billing Program (Residential)(209) 883-8222
CARES Program (assistance for qualified customers)(209) 883-8222
Medical Life Support Program(209) 883-8222
New Construction Electric Service Inquiries(209) 883-8415
Customer Service(209) 883-8222
Turlock: Monday-Friday, 7:30 a.m. – 5:30 p.m.
Ceres: Monday-Friday, 8:30 a.m. – 5 p.m.
Patterson: Monday-Friday, 8:30 a.m. – 5 p.m
(209) 883-8222
(209) 883-8222
(209) 892-4953
Pay by Phone(866) 742-8991
Billing Inquiries, Disconnect Notices or to Start or Stop Service(209) 883-8222
Don Pedro Recreation Agency(209) 852-2396
Energy Conservation Services(209) 883-8432
Hearing Impaired(209) 883-8337
Irrigation Call Center
Daily, 7 a.m. – 5 p.m. during the irrigation season
(209) 883-8456
Improvement District Inquiries
(pipelines, pumps, ditches)
(209) 883-8456
Power Quality Service
(209) 883-8327
Purchasing Department(209) 883-8401
Rebate Information(209) 883-8222
For Program Information or to inquire about the status of your rebate application
Solar Rebate Information
(209) 883-8432
(209) 883-8218
Turlock Lake Recreation Area(209) 874-2008
Underground Service Alert
(call before digging)
(800) 227-2600
For Numbers Not Listed Above(209) 883-8300

Shipping and Receiving

901 North Broadway
Turlock, CA 95380


Media Contacts
(209) 883-8448Constance Anderson
(209) 883-8539Brandon McMillan
TID Alert

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Want to take a look at current conditions in Turlock and at Don Pedro Reservoir? Or check out forecasts and hydrological data? TID’s Weather page will help you find the information. Current Weather & Forecast


Safety is one of our core values as we work to deliver water and power to customers. Our philosophy surrounding safety is not a motto, tagline or slogan; it’s a commitment to being vigilant and maintaining a safe environment for our employees, our customers and the general public.

To help you stay safe around electricity and water, we’ve put together some useful links and emergency preparedness information. Please take the time to review and share it with your family. Click here to learn more about safety

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