If this an emergency or to report an outage call our 24 hour Emergency Line 209-883-8301
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Turlock Irrigation District
333 East Canal Drive
P.O. Box 949
Turlock, CA 95381-0949
(209) 883-8222
Customer Service & Pay Station Locations
Main Office
Monday-Friday, 7:30 a.m. to 5:00 p.m.
333 E. Canal Drive, Turlock
(209) 883-8222
Ceres Office
Monday-Friday, 8:30 a.m. to 5:00 p.m.
2944 Third Street, Ceres
(209) 883-8222
Water Call Center
Open seven days a week during irrigation season (March – Oct)
7 a.m. to 5 p.m.
(209) 883-8456
Emergency Phone Numbers
Power Outages/Electrical Emergencies
(209) 883-8301 (24-hour hotline)
Irrigation Emergencies
(209) 883-8356 Monday – Friday, 8 a.m. to 5 p.m.
(209) 883-8301 (after hours)
Graffiti and Theft Reports for TID property
9-1-1 (crime in progress)
(209) 883-8359 (Monday – Friday, 8 a.m. to 4:30 p.m.)
Energy Theft
Report any suspicious activity to 24-hour TID Energy Theft Tip Line at (209) 883-3444.
You may also report energy theft by submitting the energy theft submission form or by calling the 24-hour TID Energy Theft Tip Line at (209) 883-3444. All calls and information will remain confidential.
TID Phone Directory
Main Phone | (209) 883-8300 |
Budget Billing Program (Residential) | (209) 883-8222 |
CARES Program (assistance for qualified customers) | (209) 883-8222 |
Medical Life Support Program | (209) 883-8222 |
New Construction Electric Service Inquiries | (209) 883-8415 |
Customer Service | (209) 883-8222 |
Turlock: Monday-Friday, 7:30 a.m. – 5 p.m. Ceres: Monday-Friday, 8:30 a.m. – 5 p.m. |
(209) 883-8222 (209) 883-8222 |
Pay by Phone | (866) 742-8991 |
Billing Inquiries, Disconnect Notices or to Start or Stop Service | (209) 883-8222 |
Don Pedro Recreation Agency | (209) 852-2396 |
Energy Conservation Services | (209) 883-8432 |
Hearing Impaired | (209) 883-8337 |
Irrigation Call Center Daily, 7 a.m. – 5 p.m. during the irrigation season |
(209) 883-8456 |
Improvement District Inquiries (pipelines, pumps, ditches) |
(209) 883-8456 |
Power Quality Service (non-emergency) |
(209) 883-8327 |
Purchasing Department | (209) 883-8401 |
Rebate Information | (209) 883-8222 |
For Program Information or to inquire about the status of your rebate application | (209) 883-8432 |
Turlock Lake Recreation Area | (209) 874-2008 |
Underground Service Alert (call before digging) |
(800) 227-2600 |
For Numbers Not Listed Above | (209) 883-8300 |
Shipping and Receiving
901 North Broadway
Turlock, CA 95380
209-883-8537
Purchasing: purchasing@tid.org
Media Contacts
Email: media@tid.org
Constance Anderson – (209) 883-8448
Brandon McMillan – (209) 883-8539