Scam Alert: Always be wary of pushy callers demanding payment, especially if they are threatening disconnection. When in doubt, hang up and call TID at 209.883.8222.

Community Resources

We’re committed to the health and well-being of our community. This webpage will be kept up-to-date with community-resources available for your home or business.

Resources for Your Home

CARES Rate Assistance Program

Qualified customers receive a discount on their electric bill.

Eligibility:

  • You must be a residential customer receiving electric service under residential rates.
  • The total gross household income must conform to the Government Income Guidelines as specified in the table below.
  • You are not claimed as a dependent on another person’s income tax return.
  • The service address shown on the application is your primary residence.
Persons in HouseholdAnnual Income
1-2$40,880
3$51,640
4$62,400
For households with more than 4 people, add $10,760 for each additional household member.

Medical Rate Assistance Program

If you, or a resident in your home use a medical life-support device, or require special heating or air conditioning, you may qualify for our Medical Rate Assistance Program.

 Life Support Device Examples:

  • Respirators
  • Hemodialysis machines
  • Suction machines
  • Pressure pads and pumps
  • Electrostatic and ultrasonic nebulizers
  • Aerosol tents
  • Electric nerve stimulators
  • Compressors
  • Motorized wheelchairs
  • Intermittent Positive Pressure Breathing (IPPB machines)

LiHEAP Payment Assistance for Energy Bills

The Low-Income Home Energy Assistance Program can offer a one-time payment to assist you with paying your heating or cooling bills.

Eligibility for the Low-Income Home Energy Assistance Program varies. To check eligibility and apply visit Paying My Energy Bills (ca.gov)

TID Budget Billing

Get more control over your monthly budget by knowing what your monthly electric bill will be with TID’s Budget Billing.

Eligibility:

  • Be on a residential rate
  • Received TID Electrical Services at that address for the past 12 consecutive months

Salvation Army Energy Assistance Program

Receive up to $300 towards your TID bills. The Salvation Army Energy Assistance Program directly benefits TID customers who have experienced hardships.

Eligibility:

  • Customers within TID’s service territory that have experienced hardships qualify. Contact the Salvation Army for assistance.

TID Energy Efficiency Rebates

Reduce the amount of energy you consume, and save money with TID’s Energy Efficient Rebate Programs.

Visit the Rebates Page for information and eligibility requirements.

Business

Small Business Resources and Relief

Stanislaus County Emergency Rental Assistance Program

United States Congress passed the Consolidated Appropriations Act of 2021 to assist renters who have experienced hardships due to the COVID-19 pandemic, or who are experiencing housing instability.

Eligibility:

A renter household in which at least one or more individuals meets the following criteria:

  • Has a household income at or below 80% of the Area Median Income (AMI)
  • Qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; AND
  • Demonstrates a risk of experiencing homelessness or housing instability.

Salvation Army Energy Assistance Program

Receive up to $300 towards your TID bills. The Salvation Army Energy Assistance Program directly benefits TID customers who have experienced hardships.

Eligibility:

  • Customers within TID’s service territory that have experienced hardships qualify. Contact the Salvation Army for assistance.

TID Energy Efficiency Rebates

Businesses can reduce the amount of energy consumed, and save money with TID’s Energy Efficient Rebate Programs. Visit our Rebates Page for information and eligibility requirements.

County Health Resources

General Assistance