News & Media

Why was the Environmental Charge not explained to customers?

November 27, 2023

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TID had four (4) publicly held meetings, two (2) industrial-only meetings, and one (1) media-only meeting to discuss the increase and asked for feedback from customers. The two key points received from customers were; (1) Create a line item on the bill showing the environmental charge & (2) spread the increase over 3 years. The environmental charge/rate increase was published in billing inserts, on the TID website and published in the local media several times.

Should you desire additional information regarding the Environmental Charge, or should you have questions regarding your electric service, please call TID Customer Service at 883-8222.