News & Media

How do I prepare for an outage, given my medical condition?

November 27, 2023

While we make every effort to provide reliable electric power to all our customers, outages may occur at any time and you should be prepared for them.

  • Keep phone numbers of emergency response agencies (e.g. 911, hospital, fire department, police) in a convenient location, in the event emergency assistance is needed.
  • TID’s 24 hour emergency number is (209) 883-8301
  • Ensure batteries are fully charged each day if you use a battery-powered medical device and keep extra batteries handy.
  • Keep a flashlight and extra batteries handy.
  • Have a back-up telephone that does not rely on electricity and battery-powered radio on hand.
  • Have an alternative plan in place to ensure the continuity of any medical needs. This may include making special arrangements to spend time with a friend or relative during an outage.