Before you dig, take a moment to be safe.

Whether you’re doing the digging or you’ve hired a professional contractor to do it for you, make sure you’re not digging on top of underground utilities. Call Underground Service Alert North 811 (USA) a minimum of two business days before beginning to dig to request a utility location before each job. This is a free service. The notification is required by law and is valid for 28 days so, if your project exceeds the timeframe, notify USA North 811 again.

It’s important to remember that underground utilities such as gas, water, sewer, communications and TID facilities are not always located in the street. Some may be in backyard easements. Accidentally damaging an underground utility line can cause power outages, service interruptions, injuries or even death.

So remember, before you dig follow these three simple steps:

Get a Ticket

Visit the website to submit a ticket and let utilities know where you plan to dig.

Get Marked

Utilities will respond by marking your site or contacting you with information regarding their underground facilities.

Get to work

Once you know where all the underground facilities are – it’s time to get to work.

For additional information about 811 or to make an online request, go to the

Underground Service Alert North Website

TID Alert

Receive Notifications from TID Alert

TID Alert – get emergency messages straight to your inbox or cell phone. Click here to learn more. 


Want to take a look at current conditions in Turlock and at Don Pedro Reservoir? Or check out forecasts and hydrological data? TID’s Weather page will help you find the information. Current Weather & Forecast


Safety is one of our core values as we work to deliver water and power to customers. Our philosophy surrounding safety is not a motto, tagline or slogan; it’s a commitment to being vigilant and maintaining a safe environment for our employees, our customers and the general public.

To help you stay safe around electricity and water, we’ve put together some useful links and emergency preparedness information. Please take the time to review and share it with your family. Click here to learn more about safety