Third Party Notification Program

TID will notify the family members or caregivers of customers enrolled in this program when their monthly bill goes unpaid.

Sometimes it’s easy to lose track of your utility bill and before you know it, you’re behind on your bill and subject to penalties and disconnection. To help you prevent this, and to give your family peace of mind, we created our Third Party Notification program where you can choose a relative, caregiver, friend or neighbor who can help you keep track of your TID bill. The person you choose isn’t responsible for your paying the bill, but they can discuss your account with us and make arrangements for payment. This can help reduce the chance of your power being turned off because you had an accident or just missed paying your electric bill that month.

Mother and son

Have more questions or need some help?

Click here to contact us online.

Want to Sign-up for  the program?

Call our Customer Service Department at (209) 883-8222.

TID Alert

Receive Notifications from TID Alert

TID Alert – get emergency messages straight to your inbox or cell phone. Click here to learn more. 

The Wire Newsletter

The Wire  Customer Newsletter

With information about rebates, special programs, energy savings tips, invitations to special events and more, The Wire is one publication electric service customers don’t want to miss. Delivered quarterly with your TID bill, we bring The Wire directly to your mailbox. Click here to read the latest issue.

Save Energy & Money

Save Energy & Money

Save energy and money with TID’s energy efficiency rebate programs. From light bulbs and appliances, to shade trees, sunscreens and commercial rebates, there’s sure to be a program to help you reduce your energy bill. Click here and start saving today.