Home Energy Assistance Program

Need help with your energy bill? There are local non-profit and federally funded programs including the Home Energy Assistance Program that stand ready to help when you need it most.

Mother and Daughter having a conversation
Mother and son

Stanislaus County residents can receive help via the Central Valley Opportunity Center

  • Home Energy Assistance Program. The Home Energy Assistance Program provides one payment per year to utility companies for low-income persons. Customers may apply for the assistance through The Central Valley Opportunity Center who will complete the application, determine customer eligibility and the amount of payment to be made to the utility company based on the guidelines provided by the State. To be eligible for  the Home Energy Assistance Program the customer’s income must be at or below 130 percent of the Poverty Level as published each year in the Federal Register. Customers must reside in Stanislaus County and must be documented residents.
  • Energy Crisis Intervention Program. The Energy Crisis Intervention Program provides one payment per year to utility companies for low-income customers that have received a 48-Hour Shut Off Notice or, if a senior citizen or disabled person, have received a 15-Day Shut Off Notice. This program also provides assistance to customers in obtaining propane and firewood for heating and repair or replacement of heating sources. Eligibility for the Energy Crisis Intervention Program is the same as it is for the Home Energy Assistance Program except a 48-Hour or 15 Day Shut Off Notice from the Utility Company must have been received by the client prior to application.

More information about the Central Valley Opportunity Center’s Energy Assistance Programs can be found here or, by calling (209) 537-9217.

Merced County residents can find help through the Merced County Community Action Agency’s Low Income Home Energy Assistance Program and the Energy Crisis Intervention Program. Eligibility for these programs is based upon the household’s income and family size. Click Here for More Information or call (209) 723-4565.

United Way 211

2-1-1 is a referral line that connects people to vital services provided by a range of non-profit and government agencies and is available 24 hours a day, every day. Simply dial 211 from any land line phone in Stanislaus or Merced Counties to be connected.

From a mobile phone call

  • Stanislaus County – (877) 211-7826
  • Merced County – (844) 287-7400

County Resources

Salvation Army Energy Assistance Program

The Salvation Army Energy Assistance Program is available for those households that have experienced hardships. Qualified customers within TID’s service territory that need assistance can receive up to $300 towards their TID bills. The program focuses on the need of the household and not just the household income levels.

If you are in need of assistance in paying your energy bill, please contact the Salvation Army regarding this program.

Selection and assistance granted is at the discretion of The Salvation Army.

Click here for more information.

A monthly discount is also available through our TID CARES Rate Assistance Program.

Does someone in your home have a medically necessary device? Click here for information on our Medical Rate Program.

TID Alert

Receive Notifications from TID Alert

TID Alert – get emergency messages straight to your inbox or cell phone. Click here to learn more. 

The Wire Newsletter

The Wire  Customer Newsletter

With information about rebates, special programs, energy savings tips, invitations to special events and more, The Wire is one publication electric service customers don’t want to miss. Delivered quarterly with your TID bill, we bring The Wire directly to your mailbox. Click here to read the latest issue.

Save Energy & Money

Save Energy & Money

Save energy and money with TID’s energy efficiency rebate programs. From light bulbs and appliances, to shade trees, sunscreens and commercial rebates, there’s sure to be a program to help you reduce your energy bill. Click here and start saving today.