Shipping, Receiving & Invoicing

Details on shipping and receiving requirements and billing instructions for our vendors.

Shipping and Receiving

All materials and supplies shipped to the District must be accompanied by an itemized packing slip detailing the items and quantity shipped with a description for each line item. The District’s Purchase Order number and line item number(s) must be noted on all packages, invoices, shipping papers, shipping labels, and bills of lading.

Please ship correct quantities. Ship only those line items and quantities indicated on the Purchase Order; over-shipments and duplicate shipments without prior authorization can cause your invoice to be held, which will delay payment. If you must ship less than the requested quantity and are considering the shipment as complete, you must specify this information on the packing slip, though your specification does not guarantee that the balance of the original quantity due on the Purchase Order is waived by the District.

TID’s receiving location is:

Warehouse Receiving
901 North Broadway
Turlock, CA 95380
(209) 883-8537

Receiving hours are from 8:30 am to 2:30 pm. The District also has several other delivery locations, which will be noted on each Purchase Order issued. Receiving hours at those locations vary.


District specifications define the quality and performance required for each purchase. Variations from the specifications render a shipment subject to rejection. In addition to quality condition checks at delivery, purchases are subject to inspection for conformity with specifications. Such inspections may be made at the supplier’s plant, upon delivery or when the items are later applied to their intended use. A supplier’s record of compliance with specifications is an important factor in evaluating buying sources.


In order to process invoices in a timely manner, invoices must reference the relevant Purchase Order and be mailed to:

P.O. Box 949
Turlock, CA 95381

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Want to take a look at current conditions in Turlock and at Don Pedro Reservoir? Or check out forecasts and hydrological data? TID’s Weather page will help you find the information. Current Weather & Forecast


Safety is one of our core values as we work to deliver water and power to customers. Our philosophy surrounding safety is not a motto, tagline or slogan; it’s a commitment to being vigilant and maintaining a safe environment for our employees, our customers and the general public.

To help you stay safe around electricity and water, we’ve put together some useful links and emergency preparedness information. Please take the time to review and share it with your family. Click here to learn more about safety