Storm Preparation and Safety

While unplanned electrical outages are rare occurrences for Turlock Irrigation District customers, a few preventative measures during storm season can help ensure your safety and the safety of others, in addition to helping prevent a weather-caused outage. TID customers who experience power loss for longer than five minutes should call TID’s 24-hour service line at 883-8301 for assistance.

Prior to the storm

• To avoid weather-related outages, it is recommended that trees with heavy branches near power lines are trimmed prior to the arrival of storms. This is particularly important for customers who receive power from overhead service wires. Click the following link for more information about tree trimming.
• Lighter outside items that could potentially blow away in the event of high winds should be stored inside.
• Create or purchase a storm preparedness kit and have it readily available. Have flashlights and extra batteries handy, along with a battery-operated radio and first aid kit. It is always a good idea to have plenty of bottled water and non perishable foods that do not require preparation.
• Use surge protectors to safeguard important electrical devices and appliances.
• Know how to manually operate and lock electric-operated garage doors.
• Research reputable emergency preparedness web sites, such as ready.gov, the American Red Cross and FEMA for more detailed information.

During/after the storm

• TID customers who experience power loss for longer than five minutes should call TID’s 24-hour service line at 883-8301.
• Stay far away from downed power lines and never touch them. If a person locates a downed power line or power pole, they should immediately call 911 or TID’s 24-hour service line at 883-8301.
• Do not attempt to clear branches or debris from downed power lines. Always assume downed power lines are energized. Do not attempt to rescue someone in contact with a downed power line.
• For hydrological data and water levels related to TID’s operations, visit TID’s Hydrological Data page on a computer or an Internet enabled mobile device.

Throughout the year

• Learn how to be safe around electricity. Visit our Electrical Safety Tips page to gain valuable information and help raise awareness about electrical safety.