Storm Preparation and Safety

TID customers who experience power loss for longer than five minutes should call TID’s 24-hour service line at 883-8301 for assistance.

High Water and Flooding Safety Tips

  • Turn Around, Don’t Drown! ®
  • Avoid walking or driving through flood waters.
  • Just 6 inches of moving water can knock you down, and 2 feet of water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground. Flash floods are the #1 cause of weather-related deaths in the US.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.
Flood Watch = “Be Aware.” Conditions are right for flooding to occur in your area.
Steps to Take
  • Turn on your TV/radio. You will receive the latest weather updates and emergency instructions.
  • Know where to go. You may need to reach higher ground quickly and on foot.
  • Build or restock your emergency preparedness kit. Include a flashlight, batteries, cash, and first aid supplies.
Prepare Your Home
  • Bring in outdoor furniture and move important indoor items to the highest possible floor. This will help protect them from flood damage.
  • Disconnect electrical appliances and do not touch electrical equipment if you are wet or standing in water. You could be electrocuted.
  • If instructed, turn off your gas and electricity at the main switch or valve. This helps prevent fires and explosions.
Flood Warning = "Take Action!" Flooding is either happening or will happen shortly.

Steps to Take

  • Move immediately to higher ground or stay on high ground.
  • Evacuate if directed.
  • Avoid walking or driving through flood waters. Turn Around, Don’t Drown! Just 6 inches of moving water can knock you down and 2 feet of water can sweep your vehicle away.

After A Flood

  • Return home only when authorities say it is safe.
  • Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.
  • Do not attempt to drive through areas that are still flooded.
  • Avoid standing water as it may be electrically charged from underground or downed power lines.
  • Photograph damage to your property for insurance purposes.

Prior to the storm

  • To avoid weather-related outages, it is recommended that trees with heavy branches near power lines are trimmed prior to the arrival of storms. This is particularly important for customers who receive power from overhead service wires. Click the following link for more information about tree trimming.
  • Lighter outside items that could potentially blow away in the event of high winds should be stored inside.
  • Create or purchase a storm preparedness kit and have it readily available. Have flashlights and extra batteries handy, along with a battery-operated radio and first aid kit. It is always a good idea to have plenty of bottled water and non perishable foods that do not require preparation.
  • Use surge protectors to safeguard important electrical devices and appliances.
  • Know how to manually operate and lock electric-operated garage doors.
  • Pickup sandbags if needed. List of sandbag locations in Stanislaus County is available at List for locations in Merced County is available here.
  • Research reputable emergency preparedness web sites, such as, the American Red Cross and FEMA for more detailed information.

During/after the storm

  • TID customers who experience power loss for longer than five minutes should call TID’s 24-hour service line at 883-8301.
  • Stay far away from downed power lines and never touch them. If a person locates a downed power line or power pole, they should immediately call 911 or TID’s 24-hour service line at 883-8301.
  • Do not attempt to clear branches or debris from downed power lines. Always assume downed power lines are energized. Do not attempt to rescue someone in contact with a downed power line.
  • For hydrological data and water levels related to TID’s operations, visit TID’s Hydrological Data page on a computer or an Internet enabled mobile device.

Throughout the year

  • Learn how to be safe around electricity. Visit our Electrical Safety Tips page to gain valuable information and help raise awareness about electrical safety.
  • Visit for more storm preparation and safety tips.