- Customer Service: 209-883-8222
- My Electric Account
Billing & Payments
Please read below for information on how to read and pay for your TID energy bill.
Start, Stop or Transfer Service
You may start, stop or transfer electric service by visiting any of the three Business Offices in Turlock, Patterson, or Ceres. You may also call us at (209) 883-8222.
Be prepared to tell us the date your service needs to be activated or turned off. You'll need two forms of identification; such as a driver's license, social security card or passport.
Deposit Information
To find out if a deposit is needed to activate service, call Customer Service at (209) 883-8222. For those in the Patterson area, call (209) 892-4953.
Request a Duplicate Bill
You may request a duplicate bill by visiting any TID customer service location, logging on to your account, by calling (209) 883-8222 [(209) 892-4953 from the Patterson area], or by emailing us at customerservice@tid.org. You may be asked to provide your account number and identifying information.
Electric Rates
Learn more about your electric rates.
Understanding My Bill
Better understand your bill with this breakdown of the charges and data included in each billing cycle.
How to Read Your SMART Meter: For Home
Learn about the two ways to read your new, innovative SMART meters.
How to Read Your SMART Meter: For Business
Learn about the two ways to read your new, innovative SMART meters.
Payment Options
Explore the many convenient ways to pay your TID bill.
